About Presentolo
Presentolo is an innovative startup founded in 2025 with a clear vision: to help companies transform customer complaints into success stories. We understand the challenges businesses face in complaint management and have developed a solution that revolutionizes this process.
Our Mission
Our mission is to revolutionize how companies handle customer complaints. We firmly believe that every complaint is an opportunity to strengthen customer relationships and to gain loyal customers. Through our innovative gift code platform, we enable businesses to respond quickly and effectively to complaints, turning negative experiences into positive ones.
Our Vision
We strive to become the leading provider of digital complaint management in Europe. Our vision is a business world where customer complaints are no longer seen as problems but as valuable opportunities for customer retention. Through continuous innovation and close collaboration with our customers, we constantly develop our platform to optimally master future challenges in customer service.
Our Innovation
Presentolo revolutionizes complaint management through a unique digital gift code system. Our platform enables companies to create personalized gift codes that are assigned to specific price categories. Recipients can then choose their preferred gift from a variety of attractive options within their category. By integrating automatic receipt generation for tax purposes and comprehensive analytics capabilities, we offer a complete solution that both minimizes administrative effort and maximizes the effectiveness of complaint management.
Our Team
As a young startup, we unite various areas of expertise under one roof. Our team consists of experienced developers and customer service experts, who all share a common goal: helping companies strengthen their customer relationships. We bring together fresh perspectives and technological know-how to master the challenges of modern customer service. Our flat hierarchies and startup mentality enable us to quickly respond to customer needs and continuously improve our platform.
Ivan Bondarenko
Co-Founder, Product Development & Sales
Daniel Meier
Co-Founder, Managing Director